Senior Product Designer · Atlanta, GA · Open to remote and contract roles
I design the tools people rely on to do their jobs: logistics platforms, airline operations, and compliance sites. I take them from user research through developer handoff and design QA.
Recent work with Total Quality Logistics, Delta Air Lines, and American Express.
I interview users, watch their daily workflows, and map what they actually do before I design anything. At TQL, observing sales leaders and assistants shaped the navigation architecture for a multi-app platform.
At Delta, below-wing agents needed glove-friendly mobile controls and readable screens in variable weather. At TQL, carrier records needed role-based views so each department kept ownership of its data.
I work through technical whiteboard sessions, Figma handoff, component-library updates, and design QA, so what ships matches what was designed.
Delta hired me specifically as a WCAG designer for flight screens. I treat accessibility as a design requirement from the first wireframe.
Product work from enterprise teams, with the problem, my role, the decisions I made, and what shipped.
Replaced a legacy ribbon with a vertical navigation shell so dense operational screens keep their space. Based on interviews and shadowing with sales leaders and assistants. The direction was approved and presented to developers for scoping.
Read case study
A quick desktop lookup for curbside and check-in agents, and glove-friendly mobile for ramp agents. The employee pilot deployed in April 2024, and agents reported simpler baggage tracking.
Read case studyRedesigned carrier information cards around cross-department needs, with role-based views and edit permissions that protect departmental ownership.
Case study on requestLed information architecture and UX for a compliance program homepage and subgroup pages, based on interviews with six to seven subgroup leaders. Built in Unily, with training videos for staff.
Case study on requestI’ve designed brands, websites, and launches for 65+ organizations through my studio, Createhers.
See brand and web work
At TQL I mentored and onboarded an incoming product designer, sharing decision context and reusable patterns so they could own the Carrier workstream. At Curaytor I led and coached two designers. I’ve also given two guest presentations at General Assembly on web design trends and moving into UX.
I built my first website at 13, and I’ve spent the years since connecting how things look, how they work, and how they get built. I’m a senior product designer based in Atlanta, working remotely. My background in brand and web design shapes how I think about clarity and trust in enterprise products.
More about meI’m available for senior product design roles and contract engagements. Remote-friendly, Atlanta-based.
hello@narsha.co